CNA Insurance
Employee Desktop for the Global Enterprise (EDGE)
Employee Desktop for the Global Enterprise (EDGE)
Lead writer of a writing team that created and maintained migration procedures for corporate IT infrastructure upgrade. Content was obtained from interviews with infrastructure engineers, vendor research and migration lab testing. The procedures were produced with MS WORD and published weekly for weekend migrations of client workstations and servers at both the home office and remote offices
Creating the EDGE Base Load Image Server
This procedure (PDF) was one of the 200 IT migration procedures for the CNA Insurance enterprise infrastructure upgrade. It describes how to load workstation images onto a server, which can then be used to image new workstations or re-image existing workstations. Click the PDF icon to view a sample.